Favorite widgets and a new homepage

Hello everyone! I think it's Thursday (but is it really? 🤔), we're all working from home (how's that going?) for the foreseeable future and I've done more dishes than I ever wanted to. But I'm excited that we have an analytics update for you!

We've redesigned the analytics home page to make it cleaner, more intuitive, and attractive. 

Freshdesk product - analytics

A snapshot of the Freshdesk product

You can now star specific widgets from within reports and they'll show up under favorite widgets for easy access.

We've also made it easy to sort reports in different ways, including new ones like last modified by and last modified date.